When a product description is too vague for classification, the platform uses a multi-agent enrichment process to build a more complete picture:
- Web search agents - Multiple agents search the web across different platforms to find information about the product based on the description, manufacturer, country of origin, and any other available context.
- AI reasoning agents - Additional agents use large language models to infer what the product most likely is, based on the context in which it appears alongside other products.
- Consensus agent - A final agent reviews all outputs and determines the most likely product identity and category, along with a confidence score.
The result includes:
- An enriched product description
- An input readiness score
- Key inferred product characteristics
- A set of targeted clarifying questions to send to your client if additional information is needed, formatted as specific, multiple-choice questions rather than open-ended requests
This process is designed to minimize back-and-forth with clients while maximizing the quality of the input before classification credits are spent.
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